The Role of Mobile Phones and AI in Bangladesh’s Digital Transformation
Introduction
In Bangladesh, mobile phones have become pivotal in driving digital transformation, facilitating access to online learning, financial services, and efficient task management. With the rise of artificial intelligence (AI), these conveniences are rapidly evolving, fundamentally changing how people interact with technology.
Surge in AI Adoption Among Internet Users
According to the latest Telenor Asia report titled "Digital Lives Decoded 2025: Building Trust in Bangladesh’s AI Future," a remarkable 96% of Bangladeshi internet users reported regular AI usage, significantly up from 88% in 2024. This fourth edition of the study illustrates AI’s burgeoning presence across various sectors in society while emphasizing the importance of ethical, responsible, and secure adoption.
Impact of Mobile Technology
Mobile technology has transformed everyday life in Bangladesh, with significant statistics to illustrate this shift:
- 62% of users engage in online learning
- 54% utilize mobile tech for remote work
- 50% manage finances through smartphones
The past year has seen the most rapid growth in remote work, which surged by 39%, and budgeting and expense tracking, which increased by 36%.
The Rise of AI in Daily Life
Millennials are at the forefront of adopting AI-assisted technologies, utilizing smart home devices, health trackers, and voice assistants, indicating a wider acceptance of AI in daily life. Nearly 60% of respondents now use AI daily for various tasks, from content creation to personalized advice, demonstrating high trust in AI-generated educational content and chatbots.
Workplace AI Usage
AI’s integration into the workplace has also grown, with the percentage of users rising from 44% in 2024 to 62% in 2025. Despite this increase, only 50% of organizations have a defined AI strategy, revealing a crucial area for improvement. Although writing and content creation remain primary use cases for AI, only 28% employ AI for automating routine tasks, highlighting potential opportunities for deeper integration.
Concerns About AI Technologies
Younger generations are not only confident in using AI but also exhibit concerns regarding over-reliance, job security, and privacy. Their balanced outlook underscores the necessity for innovations to be accompanied by robust safeguards.
The Future of AI in Bangladesh
Jon Omund Revhaug, Head of Telenor Asia, emphasizes the dual nature of optimism and responsibility. While there is an enthusiasm for AI’s potential, there is also an urgent need to ensure equitable access to connectivity and digital tools. Without infrastructure and skill development, many individuals remain excluded from the economic prospects that AI can unlock.
Conclusion
As Bangladesh embraces the digital age, mobile phones and AI are at the forefront of this transformation. With the importance of establishing trustworthy digital frameworks, telecom operators and stakeholders must take collective responsibility. This will ensure that as technology evolves, no one is left behind in the journey toward a more inclusive digital society.
For more insights on Bangladesh’s digital journey, visit Telenor Asia and stay updated with the latest technological advancements.
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